Free Ukulele Returns


Yes, if you purchase this as a Christmas present in 2021 or 2022, or any year, it is covered in our return policy. Don't worry, we don't pull the ladder up around here. Live chat is operating nearly 24 hours a day, bar about 2 hours when we sleep. Otherwise 24/7/365 we are here.

We have the best returns policy in the Australian music industry. No matter what you buy from us, we will take it back within 60 days and give you a full refund for the original purchase. What's even better - we pay for the return shipping. It's simple and easy

Here's How It Works:

  1. You order from our website and try the product for up to 60 days.
  2. If you would like to return it, simply contact us and we will send you a prepaid return label.
  3. Pack the ukulele and accessories in the original box and take it to your nearest post office.
  4. We receive the uke back and you receive a full refund. No questions asked.
  5. Done.

Now that's peace of mind :)

A Few Details:

  • Be sure to look after the instrument as well as you can. We would much prefer to receive the uke back in excellent condition so we can continue to offer this returns policy to our customers. Fortunately for us, ukulele players are some of the nicest people on the planet and we have very few issues in this regard.
  • The full refund is for 100% of the product purchased. Any original shipping fee will not be refunded but we will cover the cost of the return shipping.