FAQs & Customer Support

Customer Support
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Customer Support

Delivery to the US only takes 2-6 work days please visit our Shipping page for complete delivery times.

Delivery to the US only takes 2-6 work days please visit our Shipping page for complete delivery times.

Delivery to the US only takes 2-6 work days please visit our Shipping page for complete delivery times.

Delivery to the US only takes 2-6 work days please visit our Shipping page for complete delivery times.

Delivery to the US only takes 2-6 work days please visit our Shipping page for complete delivery times.

Purchasing your Bondi Ukuleles

Delivery to the US only takes 2-6 work days please visit our Shipping page for complete delivery times.

Shipping & Deliveries

We ship with Australia Post and Couriers Please. We choose whichever is faster to your postcode. Your product is insured and we will provide a tracking number as soon as it's dispatched. We dispatch fast, usually within a few hours of you placing the order.

We ship with Australia Post and Couriers Please. We choose whichever is faster to your postcode. Your product is insured and we will provide a tracking number as soon as it's dispatched. We dispatch fast, usually within a few hours of you placing the order.

Everything you need to know about your uke

If you would like to pickup your order from our Lane Cove warehouse, choose pickup on the checkout page. We will have your order ready within the hour during weekdays 9am-5pm. Contact us by email or livechat if you have any questions.

If you have special delivery instructions such as "leave on back porch" or "leave behind letterbox", you may contact us with your instructions and we will add these instructions to the delivery, so you get your parcel delivered exactly as requested.

We ship with Australia Post and Couriers Please. We choose whichever is faster to your postcode. Your product is insured and we will provide a tracking number as soon as it's dispatched. We dispatch fast, usually within a few hours of you placing the order.

All About Casey 2.0 Bags

Buy with total peace of mind with our no questions asked 100% free returns. Don't like your uke or changed your mind? No worries - we will take it back within 60 days of purchase and we will even cover the cost of the return shipping. Around Christmas, we extend the returns until the end of February.

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